What’s the first thing you think of when you hear the word complaining? If it’s you complaining then obviously something is bothering you. If it’s someone complaining to you, then probably you want to make a run for the nearest exit! I recently had an aha moment from listening to a discussion between Jim Kwik and Guy Winch. They talked about how to complain effectively! A very interesting topic in which they highlighted that a complaint should be more like…
